You won’t receive job offers until your driver/vehicle licence is updated and approved.
To update your documents:
- Open the Freenow app and tap on the three lines icon in the low right corner
- Select 'Account' > ‘Documents’
- You will be redirected to the Freenow Portal. In case you need to log in, use the same username (email address) and password as you do for logging into your app
- Select 'Driver Documents' or 'Vehicle Documents' and 'Upload Document'
- Take a photo or select one from your device gallery and upload them
Any of these updates will remain pending until approved by our Driver Team. This can take up to 24 hours depending on the time of submission.