How can I change my phone number or email address?

To change the phone number 

1. Open your Freenow app

2. Go to the main menu (☰) in the bottom right corner

3. Select 'Account' > 'Personal information' > 'Phone number'
4. Edit your phone number
5. Enter your login password to confirm the changes (this is a security step)
6. Once the change has been successfully made, you will receive a confirmation email

For security reasons, you can only edit your phone number every 24 hours.

To change the email address

It is not possible to make these changes through the app. All changes to email addresses must be applied by our Support Team. Please send us your request.