If you pick up a passenger who hasn't booked via the app but would like to pay via their Freenow account, you're able to switch this to a 'Hop On' trip.
With our Hop On feature, you can easily turn people you pick up on the street into Freenow users by exchanging a PIN.
You'll also receive a financial bonus for every spontaneous ride if the passenger is a new Freenow user.
How to pair with the passenger:
- If the passenger does not yet have the Freenow app, they can scan the QR code on the advertisement in your car or simply visit the App Store.
- Once the app is installed, the passenger must tap ‘Pair with taxi’ on the app's home screen and request a PIN.
- You start the connection process with this PIN or the passenger's location.
- Once the connection is established, a booking is created and the passenger pays via the app.