You can delete your Freenow driver account directly through the app:
- Open the app and tap the menu button (☰) in the bottom right corner of the homepage
- Select Account > Delete account
- You'll be taken to a screen with information about account deletion. Tap Delete my account again
- Confirm by tapping Delete my account one more time
Following GDPR, we aim to process your request within 30 days.
All the necessary information about your data can be found here: Privacy Policy
For authority requests, please send an email to: authority@free-now.com
There are two ways to contact our Driver Care team:
- Through the Freenow app: access the Help section for instant guidance, quicker solutions and tailored support.
- Via the Help button: located in the bottom right corner of our support page - recommended if you don't have access to the Freenow app.