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  1. FREENOW Driver
  2. Using FREENOW
  3. Driver Working Guide

Driver Working Guide

  • What is the Offer Preferences feature?
  • What should I do if I pick up the wrong passenger?
  • How to set your availability & manage trip offers
  • What are prebookings trips and how to manage them?
  • How do I make a stop/change the destination?
  • How do I charge a trip (via the app/cash)?
  • How do I create a hop on trip?
  • How do I cancel a booking?
  • What is the 'On the Way' function?
  • What is "Follow-up" and how do I use it?
  • What is a Virtual Rank and how does it work?
  • How can I contact the passenger?
  • How can I see the history of the services I have performed?
Still need help? Contact us
FREENOW Driver Help Centre home page
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