Your invoices will be sent via email every Tuesday. Each invoice includes three PDFs:
1. Invoice Summary
Total earnings & deductions. This is the net amount deposited.
2. Invoice
Commission & credits. Essentially what is paid for Freenow service and gets deducted from the payout (Invoice Summary).
3. Tour Overview
Breakdown of all completed jobs from that period with any tips and revenue share deductions. It also shows the date/time, tolls, tips, metered fare and payment method.
Key terms
- Total trips: Trips completed since last invoice
- Total value: Revenue from all services (before deductions)
- Net payments: Commission due (minus credits)
- Gross payments: All jobs minus ‘Net payments’
- Total value of cancellations: Cancellation fees accumulated during this time
- Tours paid in cash: Deducted from the ‘Total payment’ (you have already received payment from the passenger)
- Total payment: Final amount sent to you (Total payment = Total income - trips paid in cash - commission - adjustments)
Important
✨ Tips are included in "Total Value" but are not charged commission.
📊 Payout Gross = Fare + Tip – Freenow Commission.
⚠️ The billing period usually runs from Monday to Sunday. However, at the end of the month, it may be shortened or extended to align with the month’s close. For example, if the 31st falls on a Wednesday, we might either:
• Extend the previous period to include Monday–Wednesday, or
• Close it early, with the invoice covering only those three days.