UK Black Cab Driver Centre
Our Black Cab Driver Centre at 51 Great Suffolk Street, Southwark SE1 0BS is now open 5 days a week for driver support:
- Monday: 9:30am - 5pm
- Tuesday: 9:30am - 5pm
- Wednesday: 10:30am - 4:30pm
- Thursday: 9:30am - 5pm
- Friday - 9:30am - 5pm
*Closed between 1pm - 2pm every day
Parking is available at the garage behind the centre.
UK PHV Driver Centre
Unfortunately, our PHV Driver Centre is permanently closed.
If you have questions about how to become a Freenow driver or have questions about your existing profile, you can schedule an online appointment* with one of our specialists.
*Please note, this is an option for the UK only. If you are based in another market, please visit our support page and select your country from the header menu.
We understand that not all questions will require a visit to the Driver Centre, so we would like to suggest that you check our Help Centre information. If you have any questions that the article does not answer, you can chat with us!
There are two ways to contact our Driver Care Team:
- Through the Freenow app: visit our Help section and chat for instant guidance, quicker solutions and tailored support.
- Via the Help button: located in the bottom right corner of our support page - recommended if you don't have access to the Freenow app.