No. Freenow's Terms and Conditions don't allow drivers to share accounts.
If we learn that a driver doesn't match the rider profile displayed on the passenger's app, the account will be immediately suspended pending an investigation. We have zero tolerance for confirmed reports of this nature. A driver found to have breached this policy will be permanently removed from the platform.
In the case of an unconfirmed complaint, drivers will receive a formal warning. Unconfirmed complaints will be tracked through a strike system. Multiple reports of account sharing may result in the termination of a driver's account.
If you suspect someone else is using your account without your permission, please, notify us immediately via chat.
To chat with us, go to our 'Help' section in the app and open a new conversation. If you need help with a trip, make sure to select the relevant booking.