Your safety is our top priority, and we want to ensure that you feel secure while driving. If you ever feel at risk, we encourage you to cancel the trip.
In the event that it's too late to cancel and you find yourself in a potentially dangerous situation, please, call 999 for urgent assistance.
For general assistance, contact our Driver Care Team directly.
If you ever become a victim of a crime while driving with FREENOW, we will cooperate fully with the police and provide them with any necessary evidence upon their request. Additionally, it is our policy to proactively report any reported criminal activity to the police.