👉 Where do I see my progress and how do I reach the next status?
What is FREENOW Loyalty?
FREENOW Loyalty is a program designed to reward your hard work. The more trips you complete in a month, the higher your status for the next month is. And with a higher status, you unlock better rewards.
Your points refresh at the start of each month.
You can check if it's available in your city in your FREENOW Driver app.
How does it work?
There are 3 statuses: Bronze, Silver, and Gold.
Once you’ve completed enough trips, you’ll immediately level up and enjoy the benefits of your new status for the rest of the current month and the following month.
You can track your status progress by:
• Swiping up from the bottom of your home screen
• Or tapping the main menu (☰) and selecting FREENOW Loyalty
When you reach a new status, it becomes active at the start of the next month. Your points reset at the end of each month.
What are the rewards?
The higher your status (Silver, Gold, etc.), the more priority points you’ll earn, boosting your Priority Score above lower-status drivers. This means you’ll get prioritized for job allocations, helping you maximize your earnings.
To view all the benefits for each level, open the main menu (☰) in your app and select ‘FREENOW Loyalty’ — or simply click here.
Drivers don’t need to sign up to be a part of FREENOW Loyalty. Every driver completing jobs in the FREENOW app is automatically signed up.
Where do I see my progress and how do I reach the next status?
You can track your progress and check your status in two ways:
- Open the app and swipe up from the bottom of your home screen or
- Open the app, go to the main menu (☰) and tap on the ‘FREENOW Loyalty' option. Here you can also read information about the rewards
To collect more points and reach the next status*, use these tips:
- Stay alert to app notifications, especially during events, for an increase in job opportunities
- During off-peak hours, expand your pickup radius to maximise job availability
- Encourage street-hail passengers to use the ‘Pay with FREENOW’ option, ensuring these trips are logged in the app and contribute to your point tally
*The required number of trips may change each week depending on demand.