For the final pay period of each calendar month, you'll receive two separate payments and two invoices:
- One with the last remaining days of the previous month
- Another one covers the rest of the days from the new calendar month
You'll receive the two separate payments on the next payment day (either a Monday or Thursday). For example, for the last week of January 2023:
You will receive an invoice and payment for services rendered from Monday 23 January to Tuesday 31 January; and you will receive another invoice and payment for services rendered from Wednesday 1 February to Sunday 5 February.
We will send you a message each month to break down which days each invoice and payment will cover.
Note that the processing of payments may be delayed due to national holidays. If there are any changes in the payment time, you will be notified.
You can also get the same documents and weekly invoice through the FREENOW Portal, section 'Invoices'.
If you notice any delay or error in your payment, contact our Support Team.