👉 Can I drive using a rental vehicle?
👉 Are other people (other than passengers) allowed in my vehicle?
How long can I drive for?
If you've driven on the FREENOW app for more than 10 hours out of the last 24 hours you will receive a prompt and will be temporarily blocked from collecting passengers.
This has been put into place to encourage you to take a break and recharge. You will be unable to complete trips for the following 8 hours.
Can I drive using a rental vehicle?
Yes! You can use a rented vehicle on the FREENOW app as long as you have the required documentation, the vehicle is fully insured, and is licensed to carry passengers.
If you change your rented vehicle, it is your responsibility to notify our Driver Care Team to update your details accordingly.
Failure to do so is a breach of our Terms and Conditions and may result in the suspension of your account.
Are other people (other than passengers) allowed in my vehicle?
In the interest of safety and comfort for FREENOW passengers, friends and family of drivers may not ride in their vehicle when they're working.
If you're online, ensure you don't have any other passengers, besides the designated passenger and their companions riding in your vehicle.