Taxi drivers (Black Cab)
Reach our Support Team by contacting them directly or visiting our Driver centre at 51 Great Suffolk Street, Southwark SE1 0BS (parking is available at the garage behind the centre):
Monday: 9:30 - 17 Hs
Tuesday: 9:30 - 17 Hs
Wednesday: 10:30 - 16:30 Hs
Thursday: 9:30 - 17 Hs
Friday: 9:30 - 17 Hs
*Closed between 13 and 14 Hs every day*
PHV drivers (Private car)
At the moment, our office is not available, but you can book a virtual meeting with us via this link.
Also, reach our PHV Driver Care Team through this form.
We understand that not all queries will require a visit to the Driver Centre, so we do advise that you check our Help Centre information. If you have any questions that the article does not answer, you can submit a request. Our team will aim to respond to these queries within 8–12 hours.