Our commission rate is set at 18% on the fare amount (+ any tips) and includes the VAT that we pay. It doesn't apply to bonuses, tolls and airport parking fees.
The services of passengers picked up on the street who request payment via the app ('Hop-on') are subject to a 2% commission.
All this information is collected weekly in the invoices sent to you via email. If you're having trouble understanding your weekly invoice, tap here.