Waiting fees are paid to compensate you for the time spent waiting for a passenger at the pick-up location. Find more information about FREENOW's waiting fee eligibility, here.
Where can I see the waiting fees I've earned?
You can review them once the next invoice is available in your account. You can easily find these in the corresponding invoice summary file under your FREENOW account and view the details of the trips that the fees relate to.
Waiting fees are paid once weekly on a Tuesday for trips from Monday to Sunday. Please see our guide for more information.