During periods of high demand, FREENOW makes use of 'Surge Pricing'.
- 'Surge' means that there are more users ordering trips than there are drivers.
- To meet this increased demand, the price 'surges' to encourage more drivers into the area.
- Depending on demand you can earn up to 3x the normal fare through surge.
- Surge pricing does not apply to cancellation or waiting fees.
The fare will be based on the surge at the pick-up location rather than the location from which you accepted the trip.
For example, if you're in a 2.5x surge zone and the customer is ordering from a 2.2x surge zone, the fare will be multiplied by 2.2x.