If you'd like to change the bank details which FREENOW uses for your twice-weekly payments, please contact our Drive Care Team.
In your request, please include:
- Sort Code
- Account Number
- Account Name
For security reasons, we also need the following information before we make any changes to your account:
- Your date of birth
- Your private hire licence badge number
To send the request, please make sure you use the email address registered to your FREENOW Driver account. Your request will not be processed if it is sent from a different email address.
Please double-check your bank details to make sure they are correct. Any errors could lead to your payment being sent to the wrong bank account, and the funds may not be retrieved.
Finally, please note that for security reasons we can’t accept requests to update your bank details over the phone.