Keep your FREENOW driver and vehicle documents up-to-date. Upload new documents upon expiration, and our Document Validation Team will swiftly review and approve them.
Access the FREENOW Portal through the driver app, website (PHV tab), or links in 'Document Expiration' or 'Rejection' emails.
Once you have signed in the Portal:
- Select 'Documents' > 'Driver Documents' / 'Vehicle Documents'
- Identify expired items, and click 'Upload new document'
- Follow the provided instructions to meet regulatory requirements
Complete all required fields to prevent document rejection. If rejected, you'll receive a notification with instructions for uploading a valid version.
Please note that documents will be submitted to our Validation Team even if you don't complete all of the fields. To avoid your documents being rejected, please provide all the information required.