You can track your progress and check your status in two ways:
-Open the app and swipe up from the bottom of your home screen or
-Open the app, go to the main menu (☰) and tap on the ‘FREENOW Loyalty' option. Here you can also read information about the rewards
To collect more points and reach the next status*, use these tips:
- Stay alert to app notifications, especially during events, for an increase in job opportunities
- During off-peak hours, expand your pickup radius to maximise job availability
- Encourage street-hail passengers to use the ‘Pay with FREENOW’ option, ensuring these trips are logged in the app and contribute to your point tally
Find more information on our FREENOW Loyalty for Black Cabs here and for Private Hire vehicles (PHV) here.
*The required number of trips may change each week depending on demand.